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Saturday, February 23, 2019

Air Vanuatu issues travel alert

GIVEN the upcoming unfavorable weather conditions moving towards Vanuatu this week, Air Vanuatu wishes to remind its valued customers to reconfirm their flights at least 24 hours prior to departure.
The airline says flight disruptions may be expected and customers will be provided with a re-adjusted itinerary, subject to availability. Customers are able to update their local contact details by logging in ‘My Booking’ on www.airvanuatu.com.
“Whilst we understand that this may cause some inconvenience, our team is happy to assist whenever possible,” said a spokesman.
“Please check our website or our Facebook Page for any major updates.
“As per our conditions of carriage, the airline is not responsible for the extra expenses incurred by the customers as a result of inclement weather conditions. Should you require a letter for insurance claim purposes, please contact customercare@airvanuatu.vu”.
For any alternative flight arrangements on Air Vanuatu, customers can contact and discuss with our Flight Support Team – flt.support@airvanuatu.vu or 20200 ext. 835 / 832. They are open from 0800 – 1800 on Mondays to Fridays and 0800 – 1400 on Saturdays/Sundays including Public Holidays.

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